Our Process
Our Process
Full summary of process in step format here.
Create a carousel image for each step.
Photo next to business information
Ensure socials are accurate.
Frequently Asked Questions
Question 1
Answer 1
Question 2
Answer 2
Question 3
Answer 3
Cancellation of services
Refund Policy
Our Service Level Guarantee
Statement about supporting your customer through project completion. Locally owned, skilled craftsmen,
found this on ace home improvement. add a variation? Our employees undergo training that includes best practices like:
We will ask all customers, when scheduling their work, if they would like us to wear a mask to respectfully work in their home.
Calling you the night before confirming your project list.
Texting you the morning of confirming our arrival time.
Showing at an exact time that you’ve scheduled in advance.
Reviewing your project list before work begins on the day of service.
Being thoughtful and mindful of privacy in your personal space.
Taking great care of your entire house, not just the area of focus.
Always cleaning up following a job and removing all job site materials.
Communicating throughout the process, in case an unknown problem arises that may change the scope of work – never a last-minute surprise.
Putting down plastic or paper barriers to protect your carpet when necessary.
Covering any furniture during messy repairs.
Wearing uniforms so you’ll know us when you see us.
Confirming that all fixes, repairs and installations delight you once finished.